The following checklist will assist you in planning for Techno Security West 2024. Many services are discounted if orders are placed by the deadline date. To avoid additional costs, place your orders by the discount deadline.

Download Checklist

Show Schedule

All outside carriers need to be checked in no later than Wednesday, September 18, 2024 by 6:00pm. Any freight not picked up at this time will be re-routed via EXPO Transportation.

Download Show Schedule

Booth Equipment/Inclusions

All booths (exhibit space) include carpet, trashcan, nightly booth cleaning, perimeter-only event security and company booth name sign. Inline and corner booths are framed with 8’ high pipe and drape on the back*, and 3’ high pipe and drape on the sides. Each booth also comes with standard electrical service and an allotment of chairs and draped tables, as per your Sponsor/Exhibitor Agreement. Please refer to the Exhibitor Service Manual to review the items included in your specific sponsorship package.  

• NOTE: Pipe and Drape color is white. Table drape color is black. Carpet is dark gray. 
• IMPORTANT: All sponsors not using the standard booth package must submit their booth design to Show Management for approval. Sponsors will not be allowed to move-in onsite without prior approval of their booth design. Please submit display approval requests by August 23, 2024 to Diana Ludwig at diana.ludwig@ExpoDevCo.com.

Also included in each booth package is a material handling allowance. See below chart for total pounds of material handling included at each sponsor level. Any materials received at the advanced warehouse or received and handled by EXPO at the event venue over the allotted, included amount will be billed post show at $1.00/per lb. of freight received.

     
The Exhibitor Service Manual is where you can: order additional furniture (if needed), additional electrical, find schedules, checklists, shipping details, shipping labels, and everything you need to ensure your booth is set up for the event.

Please note that the login information for the Exhibitor Service Manual was sent to your company's primary contact from the official event General Contractor, EXPO. If you have misplaced the information and need it to be resent, please contact our Operations Manager, Diana Ludwig at diana.ludwig@ExpoDevCo.com.

Click here to log into EXPO Exhibitor Service Manual

Download the Exhibitor Service Manual
     

ADVANCE WAREHOUSE SHIPMENT:

Materials should be shipped to arrive at the warehouse beginning Thursday, August 15, 2024 but and NO LATER THAN, Tuesday, September 10, 2024.

Shipments should be labeled as per the below:

Techno Security West 2024
Attn: (Your Company Name and Booth #)
Expo Convention Contractors
c/o Tforce/Crane/ML Transportation
2310 E. Gladwick St
Rancho Dominguez, CA 90220

Download Advance Warehouse Shipping Labels

DIRECT SHIPMENT TO FACILITY:

Shipments will be received at the exhibit facility on Sunday, September 15, 2024 between 12:00pm and 5:00pm.

Shipments should be labeled as per the below:

Techno Security West 2024
Attn: (Your Company Name and Booth #)
c/o Expo Convention Contractors, Inc.
Pasadena Convention Center
300 E Green Street
Pasadena, CA 91101

Download Show Site Shipping Labels
   

The Sponsor Zone is where you are able to: 

• Complete your Sponsor Listing for both the event app and online show directory. Here, you can update your company contact information, website details, and include a description of your company for attendees. Please complete the 50-word company description ASAP.  
• Upload press releases and link to your social media accounts.

Click here to log into the Sponsor Zone.

Techno Security West 2024 is pleased to offer on-line registration as the most convenient way to manage your booth staff.

For staff registration your company's main contact should already have received an email titled “Techno Security West 2024 Sponsor Registration” with a direct link to your company’s customized registration portal. No login/password is required. The email may be forwarded, but the link within is the only access to register your staff. The portal is programmed with the allotted number of exhibitor staff registrations included based on your sponsor level.

Additional staff registrations can be added, and paid for with a credit card, within the portal once you have reached your included number. The rate for additional persons over the allotment is $395.

If you need the staff registration email resent, please contact Diana Ludwig at diana.ludwig@ExpoDevco.com.

Within the staff registration portal, you will find a Lead Retrieval order link, or you may download the form here. Deadline to order Lead Retrieval for discounted rate is August 11th. NOTE: Platinum sponsor packages include one Basic Scanner, which will be automatically ordered and provided onsite.
    

AGE POLICY
No one under 18 years of age will be permitted on the show floor or session rooms at any time regardless of affiliation or circumstances. This includes infants and toddlers. Absolutely no strollers or infant carriers (worn or carried) are permitted at any time on the show floor. Show Management reserves the right to request proof of age from anyone at any time. This rule applies to all exhibitors and attendees. Registration of anyone under 18 years of age is unauthorized and in violation of these policies.

ADMITTANCE
During Exhibitor move in, only registered Exhibitors and their Exhibitor Appointed Contractors (EACs) may enter the exhibit hall. On trade show days, a sponsor badge will be required to enter the exhibit hall one hour prior to opening and one-half hour after closing. Please contact Show Management if you require additional time. During trade show hours, the exhibit hall is open to qualified attendees with a badge. Please report any attendees in the exhibit hall without a badge to the security personnel or Show Management staff immediately.

ANIMALS
With the exception of guide, signal service animals (as defined in State and Local Law), animals are not permitted in the Convention Center, unless they are in conjunction with an approved exhibit, display, event, etc. Approval by the Convention Center is required before an animal can be permitted in the Center. If allowed, the Exhibitor is responsible for the liability, permits, and sanitary needs associated with the animal(s).

ATTENDEES WITH DISABILITIES
Techno Security & Digital Forensics Conference will provide reasonable accommodations to individuals with disabilities who make their situation known to Show Management staff. It is the responsibility of the exhibitor/sponsor company to be aware of, and be in compliance with, the rules set forth in the Americans with Disabilities Act with regard to accessing their booth.

AUDIO, MUSIC and NOISE
In general, sound equipment may be used in the booth so long as the noise level does not disrupt the activities of neighboring exhibitors and does not exceed the sound limitation of 80 decibels. Show Management asks that you stay within this limit; this will be enforced on site. Additionally, all speakers must be turned into your booth space, not into the aisles or adjacent booths. Any complaints regarding audio will be addressed by Show Management with repeated complaints resulting in the audio being removed for the duration of the show.

FLOOR BANNERS AND SIGNS
Stand up banners, flags, signs, and pull-ups are allowed but may not exceed 8 ft in height for all linear and corner booths, except for perimeter booths (along the walls) which may not exceed 12 ft in height. Banners and flags in island booths may not exceed 20’ maximum height.

BOOTH PAYMENTS 
All exhibitors/sponsors will be required to settle their accounts in full prior to sponsor/exhibitor move-in.

CAMERAS
No photographs, video or audio recordings may be taken in the exhibit hall ­or in the conference sessions or product demos without prior Show Management approval.

CARPET
Carpet in standard show color is included in all sponsor booth packages. Sponsors/exhibitors that wish to utilize their own carpet, should be aware that carpet and/or carpet padding supplied by their company, or an Exhibitor Appointed Contractor (EAC), is required to be laid over the standard booth carpeting already in place. Exhibitors may also choose to rent an alternate color carpet or floor covering from the general contractor at exhibitor’s expense

CONTRACT
Each sponsor/exhibitor is responsible for understanding and abiding by the basic terms and conditions included in your Sponsor Application (and listed herein at end of this document). This application properly executed by Sponsor Representative shall, upon written acceptance by Show Management, constitute a valid and binding contract. Show Management reserves the right to render all interpretations and to establish further regulations as may be deemed necessary for the general success of the exhibition.

It is further agreed that the Exhibit Rules & Regulations as herein stated and as outlined in the Exhibitor Service Manual are made a part hereof as though fully incorporated herein, and that the sponsor/exhibitor agrees to be bound by each and every one thereof. Show Management reserves the right to make changes to the floor plan and move exhibitors (with prior notice) to enhance and benefit the overall exhibition.

CRATE AND BOX STORAGE
Storage of any crates, cartons, boxes, or other show materials within or behind your booth is strictly prohibited due to fire marshal codes. All packing containers and similar material must be removed from the exhibition area upon completion of the booth setup. Storage of crates, boxes and packing items by the general contractor is included with your sponsor booth package. At the close of expo hours, these materials will be returned to the booth. Please note that every effort will be made to facilitate the return of these materials within 30 minutes to 2 hours after the closing of the exhibit hall.

DECORATIONS AND DECORATIVE MATERIALS
Decorations and related materials may not be taped, tacked, stapled, nailed or otherwise affixed to painted surfaces, columns, fabrics, windows, ceiling or decorative walls in the Convention Center.  The following items are prohibited in the Convention Center:

• Helium and mylar balloons
• Fog machines, haze machines, etc.,
• Adhesive-backed decals
• The use of confetti and glitter without prior written approval of Show Management and the Convention Center
• No tape of any kind shall be permitted on any permanently carpeted or painted areas or be affixed to any permanent feature of the facility.  Only tapes pre-approved by Show Management shall be used in the facility.

DELIVERIES AND SHIPMENTS TO THE CONVENTION CENTER
Packages sent directly to the Convention Center must follow strict rules for labeling and delivery. Please see the Onsite Shipping Instructions and Onsite Shipping Label found in the Exhibitor Service Manual.  

DRONES (AERIAL PHOTOGRAPHY)
The use of any remote drone, unmanned aerial vehicles, or unmanned aircraft systems is prohibited on or over the Convention Center. All inquiries regarding this policy and the use of drones in any of these areas should be directed to Show Management.

ELECTRICAL SERVICES and UTILITIES
All inline and corner sponsor booth packages include one (1) standard 120v electrical drop. Island booth packages include two (2) standard drops. Any additional electrical power/drops should be ordered directly from EDLEN Electrical, the exclusive in-house provider of electrical, plumbing, compressed air and other utility services. 

NOTE: For inline and corner booths, the electrical drops will be placed at the back of the booth. Sponsors with island booths must submit a booth diagram indicating the placement of all electrical drops. Please submit your booth diagram noting electrical drops by August 24, to: Diana Ludwig with Show Management by email at diana.ludwig@ExpoDevCo.com.

EXHIBIT BOUNDRIES
All activities must be contained within the exhibit area described in your Application for Exhibit Space. No selling or promoting will be allowed in the aisles or other public areas. No part of any booth shall project outside of your booth. Souvenirs and literature may be handed out only from within the confines of your booth. Passing out promotional material or literature in the aisles or public areas is prohibited. Attendees viewing video monitors must be within your exhibit space, not crowded in the aisles. Live bands, loud speakers and carnival tactics will not be allowed. Please be a considerate neighbor. 

EXHIBIT DESIGN AND HEIGHT LIMITS
Techno is a Cubic Content event. This style allows exhibitors to fully occupy the width, depth and height of the booth footprint. Cubic Content Definition: Using the perimeter lines of a booth as a guide, exhibitors may install a booth up to these lines and utilize all the volume of space within these lines up to the maximum height permitted depending on the type of booth:

• Linear and corner booths have a maximum height of 8 ft including any product, signage and/or booth component.
• Perimeter booths along the wall have a maximum height of 12 ft including any product, signage and/or booth component.
• Island booths have a maximum height of 20 ft including any product, signage and/or booth component.

For more information and guidelines, please see the Exhibit Design Regulations included in the Sponsor Services.

EXHIBIT FINISHING AND MATERIALS
Please note that all walls or visible booth materials must be finished if it can be seen from the aisle. Any wall or materials facing neighboring booth must be finished and free from company logos or promotional graphics.

All materials used in the construction of the booth and all decorative materials (drapery, table coverings, banners, foam board, signs, set pieces, etc.) within exhibitor booths must be non-combustible or made flame retardant.

Exhibit construction must have prior approval and is limited to non-power cutting tools. Any items that require power tools for cutting MUST be taken outside. Painting and any form of spray painting is strictly prohibited inside the Center. Touch up painting with a brush is permitted. No aerosols, e.g., spray paint, etc. are permitted.

Enclosed exhibits of more than 300 square feet or with more than one level will require additional fire protections. Please consult with Show Management regarding ANY type of enclosed structure.

Any booth that is completely enclosed by any form of ceiling construction may require a smoke detector equipped with an audible alarm to be installed on the ceiling. In addition, a 2A:10BC fire extinguisher is required in the interior portion of the booth.

Approval of any booth that exceeds eight feet in height and incorporates a ceiling and/or a second story area requires a complete set of structural plans stamped and signed by a California State registered architect or structural engineer. The plans shall include a seismic analysis of the structure and its method of attachment to the floor. The second story of a two-story booth shall be provided with at least one stairway complying with the prevailing code requirements. An occupant load sign shall be posted.

EXHIBITOR APPOINTED CONTRACTOR (NON-OFFICIAL CONTRACTOR)
An EAC or non-official contractor is an exhibitor appointed contractor, other than official general contractor, that requires access to your booth during installation and dismantling. Sponsors/exhibitors with an EAC must complete the form in the Exhibitor Service Manual by August 24. A Certificate of Insurance for the EAC must also be submitted to the general contractor by this date. Sponsors using an EAC are responsible for ensuring the EAC conforms to all show rules and regulations.

FOOD and BEVERAGE DISTRIBUTION
The serving of food/beverage by exhibitors is not permitted unless advanced written permission is given by Show Management. Any approved items must be ordered through Centerplate, the exclusive food, beverage and alcohol provider for the Convention Center, including all indoor/outdoor on-premises catering. NO OUTSIDE FOOD OR BEVERAGE IS PERMITTED.

HAND CARRY ITEMS
For the convenience and safety of exhibitors and patrons, all freight and material handling must enter and exit the facility through the loading docks. Move-in and move-out through the Convention Center’s lobby areas and front doors is strictly limited to hand-carried items. Dollies, flat-beds, pallet jacks, or anything mechanical is prohibited unless entered through the loading dock and taken to its destination via the loading dock area. Passenger elevators are designed for passenger use only and may not carry freight. 

HAZARDOUS MATERIALS
Exhibitors are prohibited from possessing, storing, or bringing onto the property materials that constitute hazardous materials as defined by federal, state, and local law.

MAINTAINING PROFESSIONALISM
Show Management reserves the right to prohibit or remove any exhibit which, in its sole discretion, detracts from the general character of the exhibition as a whole or consists of products or services inconsistent with the purpose of the exhibition. The right to prohibit includes persons (dressed in a sexually suggestive or offensive manner), things, conduct printed matter, or anything of a character which the organizers, in their sole discretion, determine objectionable. In the event of such prohibition or removal, the organizers shall not be liable for any damages, including refunds or other exhibit expenses.

PHOTOGRAPHY, AUDIO RECORDING AND VIDEOTAPING
Photographing, audio recording and/or videotaping of the exhibitor’s own booth is permitted. Photography, audio recording and/or videotaping anywhere else within the exhibit hall is strictly prohibited without the express written permission of Show Management. Unauthorized photography, audio recording or videotaping of any exhibit or product is prohibited and may result in the confiscation of film, memory cards and cameras as well as expulsion from the event.

RIGGING/HANGING SIGNS
Hanging banners or signs above booths are permitted for sponsors/exhibitors with an island booth 400 sq ft or larger. Ceiling suspended signage is permitted to a maximum height of 20 ft. The sign must hang directly over the contracted space only. All rigging must be performed by the in-house provider Encore. All requests to hang signs and banners must be submitted in writing for approval to Show Management by August 24, 2023. The quantity, size, proposed location and copy on all banners and signs must be submitted to Show Management. At no time can the Center’s permanent signage be visibly blocked. Handwritten signs are prohibited unless professionally designed. All signs and banners left behind and unclaimed after 24 hours of move-out will be discarded.

SECURITY 
Security will be provided by Show Management from sponsor/exhibitor move in through move out. However, neither Show Management nor the Pasadena Convention Center is liable for any loss or damage of materials. 

SMOKING POLICY
In accordance with the City of Pasadena Municipal Code, smoking and vaping is prohibited at all times in all Convention Center buildings. There are designated areas outside the buildings where smoking and vaping are permitted.

SOLICITATION POLICY
Solicitation (“suitcasing”) by non-exhibiting companies is strictly against our rules and will not be tolerated. We ask that if you are bothered by a solicitor, or see someone else being bothered by a solicitor, please contact the Show Management staff immediately so that we can take care of this situation for you. 

SPONSOR HOSTED EVENTS
Written permission from Show Management must be obtained to hold any training class, social or networking activity, or customer/client event, in Pasadena, CA, or the surrounding counties, within the period starting five days prior and ending five days after Techno Security & Digital Forensics Conference. Events scheduled onsite at the host property are to be coordinated through the Event Director. Any off-site event, regardless of location, conflicting with Techno Security & Digital Forensics Conference event programming, will be considered a violation of the Sponsorship Contract.

STANDARD BOOTH SET
All booths (exhibit space) include carpet, trashcan, nightly booth cleaning, perimeter-only event security and company booth name sign. Inline and corner booths are framed with 8’ high pipe and drape on the back, and 3’ high pipe and drape on the sides. Each booth also comes with standard electrical service and an allotment of chairs and draped tables, as per your Sponsor/Exhibitor Agreement.  Please refer to your Agreement to review the items included in your specific sponsorship package. 

• NOTE: Pipe and Drape color is white. Table drape color is black. Carpet is dark gray.
• IMPORTANT: All sponsors not using the standard booth package must submit their booth design to Show Management for approval. Sponsors will not be allowed to move-in onsite without prior approval of their booth design. Please submit display approval requests by August 24, 2023 to Diana Ludwig at diana.ludwig@expodevco.com.

STORAGE OF ITEMS WITHIN YOUR BOOTH
Sale items, handouts and display items shall be limited to reasonable quantities. Reserve supplies shall be maintained in closed containers and stored in a neat and compact manner. Storage of combustibles beneath tables shall be restricted to one day’s supply. No storage of any kind is permitted behind curtains or walls of the booths or adjacent areas.

TENTS AND CANOPIES
Exhibitors must receive prior event approval from Show Management to erect a tent or canopy in a booth. The City of Pasadena Fire Department requires:

• Tents may be no larger than 10’x 10’
• No hard walls
• Tents must have a fire extinguisher
• Multiple tents cannot be grouped together
• Flame-proof certification is required and must be available on site
• All canopies or tents shall be constructed of flame-retardant material in accordance with C.A.C Title 19
• Smoking shall not be permitted in tents or canopies

VEHICLES
Any vehicle displayed in a show must adhere to the following rules and regulations and must be pre-approved by Show Management and the Convention Center:

• All vehicles displayed within any of the Convention Center’s buildings require a permit from the Pasadena Fire Department. All costs shall be the sole responsibility of the Exhibitor.
• The battery must be disconnected while any vehicle is on display within the Convention Center.
• Fuel in the gas tank shall not exceed one quarter of a tank or five gallons, whichever is less.
• Gas caps shall be taped or locked.
• Drip pan shall be placed under the vehicle’s drive train to prohibit any damage to the facility.
• Duplicate keys for vehicles on display must be provided to show management for use in the event of an emergency. Keys shall be kept on the premises during the entire contracted time/period.
• Electrical vehicles must have their battery disconnected once placed in position. If unable to disconnect the battery due to battery location, then the ignition fuse must be removed. Electric vehicles are at no time allowed to be turned on during event hours.

WEAPONS
The possession of a dangerous weapon is prohibited in the Convention Center. A dangerous weapon is any object or device designed or intended to be used to inflict serious injury upon persons or property. All concealed weapons are strictly prohibited in the Convention Center.  Dangerous weapons include, but are not limited to: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, etc. Guests found in possession of the above-mentioned items will be asked to remove the item from the Convention Center or dispose of it. Guests who refuse to comply will be removed from the building and may be subject to arrest.

Firearms
Only active on-duty City of Pasadena police officers may carry firearms within the Convention Center in accordance with their duties. All others are strictly prohibited regardless of license or status.

Still have questions?  Contact Diana Ludwig, Operations Manager at diana.ludwig@expodevco.com

Download Exhibitor Rules and Regulations

     
Techno Security West is happy to be working with the below properties offering special rates to attendees and exhibitors. Show management encourages you to make your reservations early to ensure availability within the conference discount room blocks.

• Hilton Pasadena
• Hotel Dena
• Hyatt Place Pasadena

For details, rates and to make reservations, see the link below. Please note that other agencies may solicit you to book with these hotels, but to ensure you have a legitimate reservation, use the below link for the only official hotels.

View Hotels & Travel
     

The Cubic Content Rule:

Techno Security & Digital Forensics Conference has implemented the Cubic Content Rule, which allows exhibitors to make maximum use of their booth space. Under the Cubic Content Rule, each exhibitor may build right up to the front of the booth space, up to the maximum allowable height. The height varies according to the booth type, as shown in the table and sketches below.

Please be sure to pass along these regulations to your display company, if you have one, before the construction of your booth begins. It will save your company time and money if you build your booth to be in compliance from the beginning. Large fees can accrue if you are required to alter any unapproved designs onsite.

Note that Show Management does not give variances to the Exhibit Design Regulations unless a Booth Variance form is submitted and approved in advance of the show. It is expected that each exhibitor reviews these regulations and is in full compliance. If your company fails to comply you will be required to make all necessary changes to comply, and participation at future shows may be in jeopardy.

IMPORTANT: For Island and Peninsula booths, designs not approved by Show Management in advance of Techno Security & Digital Forensics Conference will not be installed on the Show Floor.
 

Maximum Height Quick Reference Grid

IMPORTANT: Hanging signs must comply with the display regulations. This includes all hanging or suspended material such as banners, etc. The top of the sign (or other material) may not exceed the height limitation specific to your type of booth. Hanging signs & graphics should be set back five feet (5’) from adjacent booths.
 

In-Line/Linear Booth

DEFINITION
Exhibit consisting of one of more standard 10’x10’ booth units in a straight line, bounded by 1 or 2 aisles.

HEIGHT
Exhibit fixtures, components, products, and identification signs will be permitted to a maximum height of 8ft (2.44m).

DEPTH
The Show follows the Cubic Content Rule, which allows exhibitors to make maximum use of their booth space. Each exhibitor may build right up to the front of the booth space, up to the maximum allowable height (8ft).

PRODUCT DISPLAY
Equipment, product, or machinery when displayed to demonstrate or simulate industrial application are exempt from the foregoing height limits, but are restricted by ceiling height, as well as building and safety codes. In consideration of this exemption the excess height must be a result of the actual height of the equipment from the exhibit hall floor to the top of the equipment. Additionally, no graphics, signage, logos, etc., may be posted on equipment above the height limit for your particular booth type.
 

Perimeter Booth

DEFINITION
Inline/Linear booth located on the outer perimeter wall of the exhibit floor.

HEIGHT
Exhibit fixtures, components, products, and identification signs will be permitted to a maximum height of 12ft (3.66m).

DEPTH
The Show follows the Cubic Content Rule, which allows exhibitors to make maximum use of their booth space. Each exhibitor may build right up to the front of the booth space, up to the maximum allowable height (12ft).
 

Peninsula Booth

DEFINITION
Bounded by 3 aisles and is 20’x20’ or larger.

NOTE: Check your Confirmation Contract to confirm your booth type before designing your exhibit. Not all booths with three open sides are considered Peninsula Booths.

HEIGHT
Exhibit fixtures, components, products, and identification signs will be permitted to a maximum height of 20ft (6.1m). Hanging signs must be set at least 5’ from backline, and at a max height of 20’ from the exhibit floor to the top of the sign.

DEPTH
The Show follows the Cubic Content Rule, which allows exhibitors to make maximum use of their booth space. Each exhibitor may build right up to the front of the booth space, up to the maximum allowable height (20ft).

APPROVAL
Booth designs not approved by Show Management in advance of the Show will not be allowed to be installed on the show floor.
 

Island Booth

DEFINITION
Bounded by 4 aisles and is 20’x20’ or larger.

HEIGHT
Exhibit fixtures, components, products, and identification signs will be permitted to a maximum height of 20ft (6.1m) from the floor to the highest point in the booth. Hanging signs must be set at a max height of 20’ from the exhibit floor to the top of the sign.

APPROVAL
Booth designs not approved by Show Management in advance of the Show will not be allowed to be installed on the show floor.
 

Hanging Signs

DEFINITION
Any exhibit component, including but not limited to signs and machinery, that are hung from or attached to ceilings, exhibit structures, or building supports for the purpose of displaying graphics or identification. Hanging signs will be permitted in Island and Peninsula Booths only.

HEIGHT
Hanging identification signs and graphics will be permitted to a maximum height of 20ft (6.1m) from the floor to the highest point in the booth in an Island or Peninsula Booth, provided written approval is received from Show Management.
 

Truss Systems

DEFINITION
A truss system is a support structure made up on metal bars and is typically used specifically for lighting purposes, with light directed into the booth space and which contains NO identification or signage. Truss may exceed the height limits in Peninsula and Island booths IF approved by Show Management at least thirty (30) days prior to the opening day of the Show.
 

Double-Decker Exhibits

DEFINITION
A Double-Decker exhibit is a two-story structure where the second story is functional and may be occupied by people. Double-Decker exhibits will be permitted in Island and Peninsula Booths only.

HEIGHT
Double-Decker exhibits may not exceed 20ft (6.1m) in height, including all signage and structures. Exhibitors using Double-Decker exhibits must abide by all regulations defined for their respective booth type.

STRUCTURAL INTEGRITY
Drawings are required for all Double-Decker exhibits to include a signature or stamp of a reviewing structural engineer indicating the structure design is properly engineered for its proposed use, and a signature of an authorized official of the exhibit building company indicating the structure is built in compliance with the details and specifications set forth on the drawings. If the second story of a Double-Decker exhibit is functional, signs must be posted indicating the maximum number of people the structure will accommodate safely.

APPROVAL
All double-decker exhibits are subject to applicable state and city building codes and are subject to inspection by state/ city officials and the Hickory Metro Convention Center. Smoke detectors must be installed on the first floor of the exhibit and every subsequent enclosed level. Exhibit fire sprinkler systems are required of any exhibit that has a roof, or any other covering, that would impede the effective use of the facilities sprinkler system. A 20 lbs. BC fire extinguisher must be visible on every level of the exhibit.
 

Additional Design Regulations

DEMONSTRATION EQUIPMENT:
Equipment, product, or machinery when displayed to demonstrate or simulate industrial application are exempt from the foregoing height limits, but are restricted by ceiling height, as well as building and safety codes. In consideration of this exemption the excess height must be a result of the actual height of the equipment from the exhibit hall floor to the top of the equipment. Additionally, no graphics, signage, logos, etc. may be posted on equipment above the height limit for your particular booth type.

BOOTH WALLS MUST BE FINISHED:
All back walls and sidewalls must be finished or draped, no loose wire or any obstruction may be seen or Show Management, at the exhibitor’s expense, will drape them. See-through back walls or displays that do not cover the back wall entirely will not suffice.

NO GRAPHICS ON NEIGHBORS’ SIDE:
The backside of walls – the common border facing a neighboring booth – must be devoid of copy, logos or other graphics, so as not to be an eyesore to neighboring exhibitors.

NO NAILS OR SCREWS:
Nothing may be taped, posted, tacked, nailed, or screwed to columns, walls, floors, or other parts of the building. Show Management will remedy any damage or defacement caused by infractions of this rule at the exhibitor’s expense.

SOUND LEVELS:
Exhibits which include the operation of musical instruments, radios, sound and/or public address systems or any noisemaking machines must be conducted or arranged so that the noise resulting from the demonstration will not disturb or disrupt adjacent Exhibitors and their patrons, nor cause the aisles to become blocked. Loudspeakers must be positioned to direct sound toward the center of the exhibit booth or display area; NOT pointed toward the aisles. The 80/80 sound Rule: Any sound which consistently exceeds 80 decibels measured at the edge of an Exhibitor’s booth, is clearly identifiable more than 80 feet from that booth, or is, in the opinion of Show Management, objectionable or interfering with neighboring exhibits is considered in violation of the Show’s Terms and Conditions.

HANDOUTS:
Distribution of literature, samples or other materials outside your contracted exhibit space is strictly prohibited. The distribution of any samples, literature, or other materials from a non-exhibiting company (one without a contract to exhibit) is expressly prohibited. No literature may be distributed outside of your booth.

GOOD TASTE AND THE RIGHTS OF OTHERS:
Show Management may require any exhibitor to make changes in his/her exhibit if, in Show Management’s opinion, the exhibit does not conform to the prevailing standards of good taste or interferes with the rights of other exhibitors.

STORAGE:
Fire regulations prohibit storing product, literature, empty packing containers or packing materials behind back drape. In most cases, however, exhibitors may store a limited supply of literature or product appropriately within the booth area, so long as these items do not impeded access to utility services, create a safety problem or look unsightly.

STRUCTURAL INTEGRITY
All exhibit fixtures and components exceeding 12ft (3.66m) in height must have drawings available for review by Show Management, the installation and dismantling contractor, the exhibitor and governmental authority during the time the exhibit is being erected, exhibited, and dismantled at the Show site.

All exhibit displays should be designed and erected in a manner that will withstand normal contact or vibration caused by neighboring exhibitors, hall laborers, or installation/dismantling equipment, such as forklifts. Displays should also be able to withstand moderate wind effects that may occur in the exhibit hall when freight doors are open. Refer to local building codes that regulate temporary structures.

Exhibitors should ensure that any display fixtures such as tables, racks, or shelves are designed and installed properly to support the product or marketing materials to be displayed.

FLAMMABLE & TOXIC MATERIALS
All materials used in display construction or decorating must be made of fire-retardant materials and be certified as flame retardant. Samples should also be available for testing. Materials that cannot be treated to meet the requirements should not be used. A flame-proofing certificate should be available for inspection. Exhibitors should be aware of local regulations regarding fire/safety and environment which must be adhered to. All open flames must be shut off after the Show closes each day. Exhibitors should dispose of any waste products they generate during the exhibition in accordance with guidelines established by the Environmental Protection Agency and the facility.

VIDEO PROJECTION
Exhibitors may use video projection in their own booth but not into public space or neighboring space. The height of the video projector may not exceed the maximum height for the booth space.

UTILITY PORTS
If your booth is not equipped with a utility port, access will be drawn from a neighboring booth, or if necessary, dropped from overhead. Conversely, utilities may be drawn from your booth for a neighboring booth even if you have not ordered electrical or plumbing connections.

EARLY TEAR-DOWN PROHIBITED
Attendees visiting the Show on the last day expect and deserve a full, robust line-up of exhibitors. Early tear-down, packing and/or leaving your booth unmanned is not permitted or approved for any exhibitor. If your company breaks down or leaves early your participation in future shows will be in jeopardy.

Adapted from IAEE the Guidelines for Display Rules & Regulations, 2019

Download PDF
     

Show Management

Exposition Development Company, Inc.
701 Whitlock Ave. SW, Suite #K-47
Marietta, GA 30064
Phone: (770) 432-4200
sponsor@TechnoSecurity.us

Event Director - Jennifer Salvadori
(404) 994-2919
jennifer.salvadori@TechnoSecurity.com

Content Manager - Allison Dowd
(201) 247-4462
allison.dowd@TechnoSecurity.com

Operations Manager - Diana Ludwig
(404) 334-4584
diana.ludwig@ExpoDevCo.com

Registration Assistance - Karen Everett
(404) 334-4581
karen.everett@ExpoDevCo.com
 

General Service Contractor - Booth Furnishings/Material Handling/Labor

Expo Convention Contractor (EXPO)
15959 NW 15th Ave.
Miami, FL 33169
(305) 751-1234
info@expocci.com

Expo Online Ordering: https://expocci.boomerecommerce.com
 

Audio Visual/Internet/WIFI

Contact: George Ortiz
Sales Manager
Encore
300 E Green Street
Pasadena, CA 91101
800-966-4498
george.ortiz@encoreglobal.com

AV and WIFI Online Ordering:  https://eventnow.encoreglobal.com/myevents/result/index/show_id/44bcab11-0d0f-ef11-9f89-000d3a8de0be/
 

Catering - Food and Beverage

Contact: Jonathan Canez
Catering Sales Coordinator
Sodexo
300 E Green Street
Pasadena, CA 91101
(626) 395-0208
Jonathan.canez@sodexo.com

Download Catering Menu
 

Electrical Services/Utilities

Contact: Sona Soghomonian
Event Services Manager
Edlen
300 East Green Street
Pasadena, CA 91101
(626) 844-0785
ssoghomonian@edlen.com

Electrical Online Ordering: https://ordering.edlen.com/login
 

Lead Retrieval

Custom Registration
2001 E Randol Mill Road, Ste. 135
Arlington, TX 76011
Phone: (817) 277-7791
sales@customreg.com

Lead Retrieval Online Ordering: https://leads-sales.customreg.net/register/fa363ca8-6636-4019-8271-6cfeee1123d3 

Download Lead Retrieval Form
    

Move In
Sunday, September 15:            12:00 pm – 5:00 pm (Show Management Approval Only)
Monday, September 16:            8:00 am - 2:00 pm

Move Out
Wednesday, September 18:     1:31 pm - 7:00 pm

Move-in and move-out through the Convention Center’s main entrances is strictly limited to hand-carried items. Dollies, flat-beds, pallet jacks or anything mechanical are prohibited unless entered through the loading dock and taken to its destination via the back of the Convention Center. Passenger elevators are designed for passenger use only and may not be used for freight.  Freight elevators are provided for exhibitor use at the dock.

Loading Dock/Freight Pick Up Address
Exhibitors must use the loading dock and drive on ramp which is accessible from the west side of the Convention Center via Marengo Avenue.

Pasadena Convention Center – Exhibit Hall A
128 S Marengo Ave
Pasadena, CA 91101

Personally Owned Vehicles (POV)
Exhibitors may unload/load items from a POV with the assistance of EXPO POV Service. This includes a car, minivan, passenger van, SUV, pick up, taxi, Uber and Lift.

POV Service Unloading
POV Service is complimentary and covered by show management.  One worker equipped with a flat cart will assist those exhibitors who qualify for POV Service with unloading and delivery of goods to the exhibitor’s booth.  POV Service is for exhibitors requiring minimum assistance to facilitate the move-in/out process.  Skidded or palletized items do not qualify.  The maximum weight is 400 pounds per trip.  Exhibitors who have extensive unloading requirements should be aware that if they exceed the material handling weight included with the sponsor level for shipments to advance and/or show site, will be billed by Show Management for the overage at $1.00 per lb.

EXPO WILL NOT BE RESPONSIBLE FOR ANY DAMAGES. Exhibitors are required to carry all-risk floater insurance covering their product and exhibit materials against damage, loss and other hazards. The coverage should start when the product and exhibit material leaves the exhibitor’s place of business and end when it is returned to the exhibitor’s facility after the show.

POV Service will be available from the loading dock.  Exhibitors should identify themselves as exhibitors requiring POV service to security personnel.  Exhibitors will then be directed to the specially designated area.  This service DOES NOT include rental trucks or company trucks.

Return of Empties
Security will be ensuring all attendees are off the exhibit floor for safety reasons. Once security provides clearance, EXPO personnel will begin rolling up the aisle carpet before empties can be returned. Please note, it may take up to two hours to return the empty containers after the show.  It is important to keep all aisles clear so the crews can return the empty containers without unnecessary delays.

Outbound Shipping
All exhibitors using a common carrier must fill out an EXPO Bill of Lading (BOL), which may be picked up at the service desk once the booth is packed.  Any open balances with EXPO must be paid in full to receive the BOL.  Once your exhibit materials have been packed and labeled, leave your shipment in your booth. However, please return the document to the EXPO Exhibitor Service Desk.  This is the process to communicate to EXPO that your shipment is ready to be picked up from your booth space.  EXPO will not accept forms prior to the show’s closing.  Please make sure your name and mobile number are legible on the document.  Exhibitors should verify with their carriers the pick-up time (by 6:00 pm on Wednesday, September 18th) and the pick-up address:  Pasadena Convention Center, 128 S Marengo Ave, Pasadena, CA 91101.  In the event your carrier fails to show, your shipment will be redirected through eLogistics, EXPO’s transportation company, and applicable fees will apply. 

Show Carrier
EXPO eLogistics is the official show carrier.  You may choose an alternate carrier; however, the exhibitor is responsible for making the arrangements for pick up.  Carriers must check in by 6:00 pm on September 18th. EXPO will make final arrangements for re-routing exhibitor materials remaining on the exhibit floor.

Small Package Carriers
Per move-out regulations, small package carriers such as UPS or FedEx may not pick up at the facility. For exhibitors shipping via small package carriers, we suggest that exhibitors bring their items to a direct UPS or FedEx drop off location or a hotel business center. Exhibitors taking small packages to drop off locations do not need to complete a Bill of Lading with EXPO.

Closest Small Package Carrier Locations

FedEx Shipping Center – Distance .4 mi.
135 N Los Robles Ave #120, Pasadena, CA 91101
626-356-0483
Hours M – F 9:00am – 7:00pm, Sat 10:00am – 6:00pm, Sun Closed

FedEx Shipping Center - Distance .9 mi.
855 E Colorado Blvd, Pasadena, CA 91101
(626) 793 - 6336
Hours M – F 8:00am - 8:00pm, Sat 9:00am – 6:00pm, Sun 12:00pm – 6:00pm

The UPS Store – Distance 1.2 mi.
254 N Lake Ave, Pasadena, CA 91101
(626) 229-9981
Hours M-F 9:00am – 7:00pm, Sat 9:00am – 5:00pm, Sun Closed

POV Service Loading
If exhibitors unloaded their own vehicle, a Bill of Lading is not required.  POV’s cannot be left unattended in the designated POV loading areas.  Once an exhibit is packed and ready to be loaded, an exhibitor should retrieve their vehicle, and proceed to the designated loading area where instructions will be provided by EXPO or Security personnel.

Download Move-In/Move-Out Instructions